Wikipedia discussed Knowledge management (KM) as the process of
capturing, developing, sharing, and effectively using organizational knowledge. It
refers to a multi-disciplined approach to achieving organizational objectives
by making the best use of knowledge.
However, knowledge is
not similar to knowledge management. Before acquiring knowledge, everything
begins with simple data, or just a
number or word or letter but has no meaning their implications at all. Once
this data is given an interpretation or relationships, it will then become information.
Information is a relationship between data that is dependent on context for its
meaning and with little implication for the future. (Filemon Uriarte Jr., 2008).
And when one is able to realize and understand the patterns and, then this
collection of data and information becomes knowledge.
Having knowledge is very essential
in decision making. Once you know how things are, when, where, who and why,
corresponding actions will become easier.
Nowadays, e-communication and technology are both
important aspects when it comes to knowledge management in an organization.
Knowledge management helps the organization to gather information and knowledge
from employees, business partners and customers with a goal of improving market
value and assisting in organizational growth.
In PNP, knowledge management is very
critical in any aspects, for gathered “feedbacks” from people on all walks of
life is “helpful” in police service. Knowledge management serves as guide and
assessment in decision making especially of the commanders. Police personnel may
take advantage of the information gathered from the community, stakeholders,
LGUs and NGOs to gain competitive advantage and
improve customer relations and communication. These will also give a
clear cut guide whether to continue, stop, improve or modify existing policies,
programs or projects.
However, one of the most penetrated organizations
by hackers is the police office. Classified and confidential information are
mismanaged resulting in divulgement of supposedly “secret” of the organization.
This sometime led to life threatening situations. A concrete example is the
leakage of operational plan to media. Live coverage of criminal being
apprehended might lead to disturbance of the execution of operations and even
give an added liability to the side of the police personnel. If information is
properly managed, this situation can be avoided, just one of the many reasons why
knowledge management is really vital in an organization.
As to the idea of management, thorough
administration of knowledge is a skill one needs to possess. Knowing when to
disseminate information, how and to whom, matters a lot. A good manager is one
who knows to handle information with strategies and processes designed to identify, capture,
structure, value, leverage, and share an organization's intellectual
assets to enhance its performance and competitiveness.
Knowledge management is a skill needs to be cultivated. Information
and knowledge without appropriate practical applications in life is useless.
Information gained in many ways should be used to elevate status of life from
poverty to development.
Many people who acquired a lot of knowledge in different
sciences tend to keep it to themselves and use it for their own advancement. It
serves as their edge in landing for a job, promotion and/or career improvement.
Personally, knowledge is something needs to be shared. In sharing, one will not
lose his/her possessed knowledge, it will be disseminated and replicated or
more, it will be emulated. If this will be applied to work for a common good of
an organization, success will be achievable.
God is the ultimate source of knowledge. What we feed in to
our head should be worked out in our hearts and produces fruits in our actions.
Technology became available as means of executing knowledge. But knowing how to
use it for development leads to a higher degree of knowledge management—for me,
it is called wisdom. Charles Spurgeon said “Wisdom is
the right use of knowledge. To know is not to be wise. Many men know a great
deal, and are all the greater fools for it. There is no fool so great a fool as
a knowing fool. But to know how to use
knowledge is to have wisdom.”
This statement was supported by Abu Bakr when he
said “Without knowledge action is useless and knowledge without action is
futile.”
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